Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Pinkanblue's relationship with you in relation to this website.

The term "Pinkanblue" or "us" or "we" refers to the owner of the website.. The term "you" refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• You may not create a link to this website from another website or document without prior written consent.
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.
  
   
  Order Terms and Conditions
  
  Cancellation
  
  Cancellations can only be accepted up to and including the day before shipment when an admin fee will be charged at 20% of the retail price for restocking, in this instance Postage & Packing will not be subject to a cancellation fee.
  
  Refunds
  
  Refunds will not normally be given due to health and hygiene reasons, the only time a refund will be considered is if the product/s is returned unopened in its original sealed posting bag that the product/s was delivered in.  Refunds will be subject to the normal cancellation fee as described in our Cancellation policy above and under no circumstances will Postage & Packing be refunded. The cost of returning the product to us will be at your expense.  Credits will be made to the original credit card used to pay for the product and you should allow at least 7 working days for the credit to show on your account. We reserve the right to substitute a credit with a company cheque which will be posted to the billing address provided with your order. Any queries arising from credits not received within the allocated time should be addressed to enquiries@pinkanblue.com or by calling the number appropriate to you that is shown on this website.
  
  Returns
  
  In the unlikely event that a product is deemed faulty we would expect the faulty product to be returned to us along with a written explanation of the fault so that we can assess the product. If after assessment it is confirmed that the item is faulty it will be replaced FREE of charge.   
   
  Despatch
  
  Despatch of your order will normally be within 7 business days of submitting your order, in the event that you do not receive it within 28 days please check the status of your order by visiting our website at www.pinkanblue.com or by sending an email to orderstatus@pinkanblue.com or by calling the number appropriate to you that is shown on this website.
  
  Security
  
  Any personal details including credit card details are held securely and are not disclosed to any third party without your express permission.